Innovation Challenges

Challenge Owner(s) Smart Urban Co-innovation Lab (the Lab)
Organiser(s) Smart Urban Co-innovation Lab (the Lab)
Industry Type(s) Logistics
Opportunities and Support Opportunity to pilot and test-bed solution together with Smart Urban Co-innovation Lab
Application Start Date 1 April 2021
Application End Date 5 May 2021
Website Click here to learn more

About Challenge


Interested solvers may contact: and

Challenge Owner(s)Smart Urban Co-innovation Lab (the Lab)
Industry Types(s)Logistics

Smart Urban Co-innovation Lab

Parcels and documents dropped off at the more than 1,000 Partner Stores for deliveries in Singapore and overseas involve several manual steps, e.g., dimensioning for accurate shipping charges and inspecting visually for prohibitive items.

In addition, store partners require extensive 2 – 3 hours of training to perform these tasks; and, repeatedly with the high staff turnover rate. Business risks include customer satisfaction, revenue, and regulatory in nature.

What We Are Looking For

We are seeking innovative technological solutions to address the logistics courier problem statement aimed at improving customer experience and productivity at Partner Stores.

This is a Conceptual phase for solutions. Subsequent phases may involve Pilot tests at selected Partner Stores. Collaborations among solution providers are encouraged to provide a total solution.

Interested solvers may contact: and


Learn More

Date: 16 April (Friday)

Time: 10.30am to 11.30am 

Venue: SMART Lab, 61 Science Park Road, #05-12/14 (West Wing) The Galen, Singapore Science Park 2, S117525